Business English Skills

Course Schedule

Class In-class Tasks Workshops Quiz Agenda
1 Orientation & Unit 0 Orientation Orientation  
2 Unit 1 & 2      
3 Unit 3 & 4      
4 Units 5 & 6      
5 Unit 7 & 8      
6 Units 9      
7 Unit 10 Role Play Preparation 1    
8     Role Play Examination 1 & Exercises 1  
9 Unit 11 & 12      
10 Units 13 & 14      
11 Unit 15 & 16      
12 Units 17 & 18      
13 Unit 19      
14 Unit 20 Role Play Preparation 2    
15     Role Play Examination 2 & Exercises 2  

Course Can-do Goals

Speaking Skills

  1. I can introduce myself in English within an office setting.
  2. I can introduce a coworker to someone in English.
  3. I can have a casual 5-minute conversation in English with someone I just met.
  4. I can introduce myself over the telephone in English.
  5. I can ask people to identify themselves over the telephone in English.
  6. I can ask to speak to someone over the telephone in English.
  7. I can tell someone to wait while I forward a telephone call in English.
  8. I can tell someone that the person they want to speak to is unavailable in English.
  9. I can offer to take a message over the telephone in English.
  10. I can leave a message on an answering machine in English.
  11. I can distinguish between appropriate and inappropriate topics for “small talk” in international settings.
  12. I can change a topic when having “small talk” in English.
  13. I can spell difficult words using a phonetic code.
  14. I can make a request in English politely.
  15. I can ask for permission in English politely.
  16. I can identify problems related to wasei-eigo and gairaigo.
  17. I can understand basic business etiquette and manners for international settings.
  18. I can give an elevator pitch in English.
  19. --Removed--
  20. I can use numbers in English.
  21. I can check in at an airport in English.
  22. I can interact with a flight attendant in English.
  23. I can handle immigration procedures in English when arriving at an international airport.
  24. I can handle customs procedures in English when arriving at an international airport.
  25. I can negotiate a deal in English.
  26. --Removed--
  27. I can answer typical job interview questions in English.

Writing Skills

  1. I can read and understand an office memorandum in English.
  2. I can write an office memorandum in English.
  3. I can write instructions in English.
  4. I can write an announcement letter in English.
  5. I can write a complaint letter in English.
  6. I can write an informal business email in English.
  7. I can write a formal business email in English.
  8. I can respond to a letter or email in English.